Question 1

Where are you based?

Accepted Answer

I am based in Oxfordshire.

You can find me at:

Paper & Pixel
29-30 Horse Fair
Banbury
OX16 0BW

Tuesday-Friday, 10am-5pm

Print Done Properly:

From posters and flyers to fine art giclée prints and hand-stretched canvas, everything is produced with care in-studio.
We focus on thoughtful print choices — paper, colour, size, and finish — and take the time to look at each job before it goes to print.

Question 2

What payment methods do you accept?

Accepted Answer

I accept payment via bank transfer, secure Square invoices (you’ll receive a payable link to complete your payment online), or cash at my studio location by prior arrangement.

Payments made via Square invoices will include a 2.5% service fee.

Question 3

Do you offer payment plans?

Accepted Answer

Yes, on any purchase that totals more than £300, a 3 part payment plan is available.

Payment plans are currently only accepted via secure Square invoices. 
A 33% deposit is still required when booking your commission and the painting will not be released until all 3 payments are cleared.

Please bear this in mind if your commission is required for a certain date.

Question 4

Do you offer gift vouchers?

Accepted Answer

Gift Vouchers are currently not available for online purchase.

However, if you would like to organise one as a gift, I'd be more than happy to discuss it further.

meganjeffsstudio@gmail.com

Question 5

Do you accept PayPal?

Accepted Answer

At this time, I do not accept PayPal. To ensure a secure and straightforward payment process for both myself and my clients, I currently accept bank transfer, secure Square invoice (via payable link), or cash at my studio by prior arrangement.

These methods provide reliable processing, clear transaction records, and added protection for commissioned artwork.

Question 6

Do you ship internationally?

Accepted Answer

Please contact me for a quote at meganjeffsstudio@gmail.com before placing any international orders.

Question 7

What if my order arrives damaged?

Accepted Answer

All artwork and prints are carefully packaged to ensure they arrive safely. I use trusted third-party couriers for shipping, and every piece is securely wrapped and protected prior to dispatch.

In the unlikely event that your order arrives damaged, please contact me within 48 hours of delivery and include clear photographs of:

The damaged artwork or print
The packagi
ng (including any visible damage)
The shipping label

This allows me to promptly assess the situation and liaise with the courier where necessary. I will always work with you to find a fair solution.
If you prefer, you are welcome to collect your order directly from my studio by prior arrangement.

Frequently Asked Questions

Frequently asked questions